FAQs
Common Questions
What are the hospital's operating hours?
Patwardhan Hospital operates 24/7. Our emergency services are available around the clock, while OPD services are typically available from 9:00 AM to 5:00 PM, Monday to Saturday. Please call ahead to confirm specific timings for appointments.
What specialties does the hospital offer?
We offer a wide range of medical specialties, including General Medicine, Surgery, Obstetrics and Gynaecology, Urology, ENT, Ophthalmology, Paediatrics, Orthopaedics, and more. Our experienced doctors provide comprehensive care across these specialties.
What payment options are available at the hospital?
Patwardhan Hospital accepts various payment methods, including cash, credit/debit cards, and online transfers. For more information about billing and payment options, please contact our billing department
How does the hospital ensure patient safety and hygiene?
We prioritize patient safety and hygiene by adhering to strict protocols and guidelines. Our hospital is equipped with state-of-the-art facilities, and we follow rigorous sanitation procedures to maintain a clean and safe environment for our patients and staff.
Billing
Does the hospital accept insurance?
Yes, Patwardhan Hospital accepts various insurance plans. Please contact our billing department to confirm if your insurance is accepted and to understand the coverage details.
How can I verify my insurance coverage for a specific treatment?
To verify your insurance coverage for a specific treatment, please contact your insurance provider directly.
What should I do if my insurance claim is denied?
If your insurance claim is denied, our billing team can assist you in understanding the reason for the denial and guide you through the appeals process. Please contact our billing department for support and to discuss your options.
Are there any additional charges I should be aware of?
While we strive to provide transparent billing, there may be additional charges for certain procedures, medications, or services not covered by insurance. Our billing department can provide a detailed breakdown of costs and answer any questions you may have.
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How can I get a copy of my bill or statement?
You can request a copy of your bill or statement by contacting our billing department. We ensure that your billing information is kept confidential and is available to you upon request.
What is the process for settling my bill before discharge?
Before discharge, our billing department will provide a detailed statement of your charges. You can settle your bill using any of the accepted payment methods. Our team will assist you in the billing process to ensure a smooth and efficient discharge.
Is financial assistance available for patients who cannot afford their medical bills?
As a charitable hospital, Patwardhan Hospital is committed to providing accessible healthcare to all. We offer financial assistance programs for eligible patients who cannot afford their medical bills. Please contact our billing department to learn more about the available options and eligibility criteria.